Question 1

1. Are items included in the hourly rate?

Accepted Answer

The service fee covers the live embroidery experience. Items are quoted separately unless your proposal specifically states that they are included.

Question 2

2. Can I provide my own items?

Accepted Answer

Client-provided items may be accepted with prior approval. All items must be suitable for embroidery and approved before the event.

Question 3

3. How many items can be embroidered during my event?

Accepted Answer

Production depends on the selected items, design complexity, and service duration. We’ll provide an estimated quantity before your booking is finalized.

Question 4

4. Do you travel for events?

Accepted Answer

Yes, subject to availability and location. Additional travel fees may apply depending on event location.

Question 5

5. How do I secure my date?

Accepted Answer

Submit an inquiry first. Once your event details and proposal are approved you’ll receive instructions to pay the required retainer and confirm your booking.

3-4 week turnaround time after order is placed

RAYNE & COMPANY STITCH BAR

3HOUR MINIMUM

Ready to make your event unforgettable?

1. Are items included in the hourly rate?

2. Can I provide my own items?

3. How many items can be embroidered during my event?

4. Do you travel for events?

5. How do I secure my date?